Resources
Articles & Reports
“Bioengineers as Professional Communicators.” Technical Report to Rice University.
“Grounding Plain Language in Research.” Clarity: Journal of the International Association Promoting Plain Legal Language, Vol. 64, pp. 33-39.
Book Chapters
Ch3: How Documents Engage Readers’ Thinking and Feeling. From Karen Schriver’s Dynamics in Document Design: Creating Texts for Readers.
“The Rhetoric of Redesign in Bureaucratic Settings.” In J. Frascara’s Information Design as Principled Action: Making Information Accessible, Relevant, Understandable and Useful, pp. 173-184.
“What We Know about Expertise in Professional Communication.” In V. W. Berninger’s Past, Present and Future Contributions of Cognitive Writing Research to Cognitive Psychology, pp. 275-312.
Slides & Videos
“Improve Your Value at Work: Using Evidence to Influence Decision Making” – part of a closing keynote to the Society for Technical Communication
“Designing Plain Language Guidelines Internationally” – presented to the European Commission for the Clear Writing Awards
“Plain by Design: Evidence-Based Plain Language” – presented as part of a keynote to the International PLAIN Conference
“Reading on the Web: Implications for Online Information Design” – keynote presented to the Ljubljana Museum of Architecture and Design
Podcasts & Podcast Transcripts
Plain Language around the World
Plain Language: It’s about Smartening Up, Not Dumbing Down (HLOL: #149)
Using Design to Get People to Read and Keep Reading